Our Privacy Policy
Privacy policy regarding the processing of personal data of the customer and the user of the website.
Corporate Wellbeing & Coaching Company (hereinafter referred to as ‘Coweco’, ‘we’ or ‘us’) is aware that the privacy and protection of the personal data of our customers and visitors to our website are important. In this policy we explain how we handle your personal data and how we process this data.
Scope of application
The address of our Corporate Wellbeing & Coaching website is: https://coweco.be.
The address of the research project on ‘WORKFORCE WELLBEING IN PRACTICE’ in collaboration with UGent is: https://research.coweco.be/.
Corporate Wellbeing & Coaching Company BV, with registered office at Muzeumstraat 25 – 1730 Asse (Belgium) and KBO number 0682.485.268 (RPR Brussels) manages these websites. We act as controller when we process the personal data of our customers and website users.
We believe it is important to create and maintain an environment in which our customers can be sure that their information will not be misused. We comply with the applicable data protection regulations, such as the General Data Protection Regulation No. 2016/679 (GDPR) and national data protection legislation. This regulation concerns the protection of your personal data and grants you rights with regard to that personal data.
The purpose of this policy is to indicate which personal data we collect and how we use your data after you have visited our websites and to assure you that we handle your data correctly.
When you visit our websites, this privacy policy and the terms of use apply. The application of other conditions than this policy is expressly rejected, unless with our prior and written agreement. In the latter case, this policy remains additionally applicable, in addition to the specific agreements. The use of these websites and their content is only permitted in compliance with this policy. If you do not fully accept and comply with this policy, you must stop using the websites and their content.
Why do we collect your personal data and what legal basis do we use?
You do not need to provide us with personal information to use most of our websites.
We collect your personal information and information to understand your needs and to provide you with a better service, and more specifically for the following purposes:
Purpose | Personal data | Legal basis | Retention period |
|---|---|---|---|
Direct Marketing (customers) | Name and contact details (email) | Justified interest | 2 years after termination of the commercial relationship |
Direct Marketing (Prospects) | Name and contact details (email) | Permission | 1 year |
Customer management | Name and contact details (salutation, address, email, telephone number) Function Professional address Company details: company name, sector and number of employees | Necessary for the performance of the agreement Justified interest | 10 years after termination of the commercial relationship |
Use of cookies according to the purposes described in the cookie policy |
You may also provide additional/optional information when you fill out forms on our websites or when we contact you (by phone, email, at trade fairs or events). We may also collect publicly available information to verify the information we have previously collected and to manage and expand our business.
How do we use and share your information?
We may share your personal data with:
- UGent for the research project on ‘WORKFORCE WELLBEING IN PRACTICE’.
Based on our legitimate interest, we may also share your personal data with third parties who assist us with our products and services. Some examples of third-party activities include hosting web servers, data analysis, providing marketing support and customer service. These companies will have access to your personal data, but only when strictly necessary to perform their activities. They may not use your data for any other purpose.
Your personal data will not be sold or rented to third parties.
We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we have entities or affiliates. For example, we may respond to a request from a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.
In the event that Coweco’s business is sold or integrated with another business, your details will be disclosed to any prospective purchaser’s advisor and will be passed to the new owners of the business. In this event, we will implement appropriate safeguards to ensure the integrity and confidentiality of your personal data. However, our use of your personal data will remain subject to this Policy.
Transfer of your personal data outside the European Economic Area
We do not transfer your personal data to third countries outside the European Economic Area.
Rights of those involved
Data protection legislation provides for various rights for the data subject with regard to the processing of personal data so that the data subject can continue to exercise sufficient control over the processing of his or her personal data.
You have the right to inspect the information that is kept about you and to a copy of the information that we have in our possession. If your personal data has changed, you have the right to ask us to correct, supplement or delete the outdated, incorrect or incomplete data that we have about you. You also have the right to limit the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data that concerns you and that you have provided to a data controller in a structured, commonly used and machine-readable format and to forward that data to another data controller. If you would like more information about the processing of your personal data or if you wish to exercise your rights, you can contact us at jenny@coweco.be or info@coweco.be.
If you believe that any information we hold about you is incorrect or incomplete, please email us as soon as possible at jenny@coweco.be or info@coweco.be. We will correct any information found to be incorrect as soon as possible.
If you wish to delete any information we hold that could identify you as an individual, please email us as soon as possible at jenny@coweco.be or info@coweco.be. We will delete all personal data such as email, surname, and first name as soon as possible.
You have the right to lodge a complaint with the competent supervisory authority (regarding data protection). For Belgium, this is the Data Protection Authority, located at Drukpersstraat 35, 1000 Brussels (contact@apd-gba.be).
Security
We are committed to ensuring the security of your information. We have implemented reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. However, you should remember that the Internet is an open system and we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal data for improper purposes.
These websites may contain links to third party websites. We are not responsible for the content of those websites, nor are we responsible for the privacy standards and practices of those third parties. Please ensure that you read and understand the relevant privacy policies of those third parties and their websites before accepting their cookies and visiting their website to ensure that your personal data is adequately protected.
Terms of Use and Disclaimer
Website and material rights – permitted use
Our websites and the material made available there (e.g. texts, images, films, data, software, brands and trade names, and other information) are protected by intellectual property rights and other rights that belong to us.
Visitors to our websites obtain a right of use to consult the website and the material for their own use. This right of use is personal, non-exclusive and non-transferable, and we reserve the right to revoke it at any time and without justification. Any further use of the content and any other element of the websites (e.g. reproduction, modification, publication or other distribution) is prohibited, unless with the express, prior and written permission of us and/or our licensors.
Prohibited use of the website and material
You agree not to use the websites and the material (1) in an illegal manner and/or for illegal purposes, (2) so that they are damaged, changed, interrupted or stopped, or rendered less efficient, (3) for the transmission or posting of computer viruses or material that is offensive, obscene or threatening, or otherwise not in accordance with the purpose of the websites, (4) in such a way that the rights of a third party or of us are violated, such as the right to privacy, data protection and intellectual property rights, (5) for the posting and sending of promotional or advertising messages without obtaining our prior consent and to the extent that the recipient has not consented to this.
Liability
We take reasonable steps to keep the information that we add to our websites as complete, correct and up-to-date as possible, without guaranteeing that the information provided does not show any shortcomings. The information is not aimed at specific persons or organisations, and is therefore not necessarily complete, relevant and accurate.
The information should not be considered professional or legal advice (you should always consult an expert for this). The user is responsible for the use of the websites and the information that can be found therein. We disclaim any liability for damage resulting from any incorrect information on our websites.
We make reasonable efforts to limit technical malfunctions as much as possible. Nevertheless, errors may occur when using the websites that can disrupt their availability and operation. The websites and their content are offered “as is”, and we accept no liability for any problems resulting from the use of our websites or their content.
The web pages may contain links to external websites over which we have no control and for which we bear no responsibility. We are also not responsible for the material and information that users would add to the websites. The user will fully indemnify and hold us harmless for all damages resulting from this material and information.
Applicable law and competent courts
Belgian law applies to our websites, this policy and any disputes related to it. In case of disputes, only the courts of Brussels are competent.
Changes to this policy
Coweco may amend and update this policy from time to time to ensure that the policy represents the way we process your personal data at that time. The updated version of this policy will be placed on the same webpage and will be effective immediately upon publication. Please return to this webpage regularly to ensure that you are always aware of the information we collect and process, how and in what circumstances your data is used, and in which cases we share your data with third parties.
Version: 22/03/2025
CORPORATE WELLBEING AND COACHING BV
Muzeumstraat 25
1730 Asse (België)
BE0682.485.268
RPR Brussel
info@coweco.be